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||Personal Information ||
|| Name: Noe Orozco – Mobile: +52 33-11-08-1440 – E-mail: artzneo@gmail.com ||
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||Education ||
||2022 – 2024 Master in Information Technology at UMOV Academy ||
||2005 - 2011 Bachelor's degree in accounting at the University of Guadalajara||
||2004 - 2005 Physics at the University of Guadalajara ||
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|==========================[PROFESSIONAL EXPERIENCE]===========================|
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||Oracle Mexico - Senior Cloud Operations Engineer ||
||October/2023 – Present ||
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||*Hypervisors ||
||*QEMU ||
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||Accion Labs Mexico - Senior IT Infrastructure Support Engineer ||
||June/2022 – August/2023 ||
|| ||
||* Head IT Area ||
||* Implement MDM JAMF with Apple Business Manager ||
||* Google Suite administration ||
||* Implement policies and new process from scratch to IT area ||
||* Asset Control ||
||* Imports and Exports on LATAM of laptops ||
||* Remote support ||
||* Warranties ||
||* Global purchases and quotations ||
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||EPAM Systems Mexico - Senior IT Infrastructure Support Engineer ||
||June/2021 - June/2022 ||
|| ||
||* Linux based server, WebServer ||
||* Linux based server; SFTP and SSH connections; basic Shell Scripting ||
||* Linux system (RedHat and Debian based) ||
||* Implement ISO27001 security standards ||
||* Microsoft EndPoint, Autopilot ||
||* And the same activities of my previous position. ||
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||EPAM Systems Mexico - IT Infrastructure support engineer ||
||February/2018 - June/2021 ||
|| ||
||* Support to end users ||
||* Support infrastructure ||
||* Capacitation and onboardings for new employees ||
||* Implement areas for needs of the projects ||
||* Asset control HPAM ||
||* MDM Jamf Cloud Apple ||
||* Basic network configuration to provide service to the entire office ||
||* BCP (Business Continuity Plan) ||
||* Configuration of workstations for new employees ||
||* Imaging process and shipping if necessary (Due to pandemic) ||
||* Monitoring Warranties ||
||* Multifunctional and printer support ||
||* Preventive and corrective maintenance ||
||* Replacement of workstations (Desktop and laptop) ||
||* Server administration (Windows & Linux) ||
||* Software installation and configuration ||
||* Migration of a small rack with all services to a new location ||
||* Migration and creation of a new office from zero ||
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||Universidad de Guadalajara - IT Support ||
||August/2015 - February/2018 ||
|| ||
||* Head of IT area ||
||* Research Coordination, Graduate and Liaison ||
||* Fortinet implementation ||
||* End-user Support ||
||* Switches implementation ||
||* VoIP ||
||* Web platform support to researchers in PROSNI, NPP, laboratories ||
|| and New Postgraduates ||
||* MySQL DataBase administration Phpmyadmin ||
||* Contact & quotation with suppliers ||
||* Microwave antennas point to point ||
||* Windows & Linux servers ||
||* Drupal ||
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||Aleux Mexico; Minera el Cobre Jalisco – IT Support ||
||September/2011 - June/2014 ||
|| ||
||* Head of IT area ||
||* Google Suite ||
||* Linux Servers administration CentOS (DHCP, squid, IPtables) ||
||* Point-to-point links WIFI with directional antennas ||
||* Access Point with wireless distribution system WDS ||
||* GSM 3G Relay Antennas ||
||* Windows Server administration ||
||* Virtualization in QEMU-KVM and CentOS Linux ||
||* Corrective & preventive maintenance of PC & Mac ||
||* VPNs OpenVPN Linux ||
||* VoIP Elastix - FreePBX – Zaptel Linux ||
||* Windows Systems Backups SMB, NAS, RAID ||
||* Configuration & administration of biometric systems ||
||* Purchases & quotes ||
||* Configuration & administration of CCTV system ||
||* IBM Lotus Notes support ||
||* IBM SmartCloud user administration ||
||* Network Wiring ||
||* Domain Server Administration ||
||* Email Server administration ||
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|| Languages: English Writing B1 - Speaking B1+ - Spanish - Native ||
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